Shipping policy
Shipping Policy
Order Processing All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected.
- Canada: Estimated 5–10 business days
- United States: Estimated 7–14 business days
- International: Estimated 10–21 business days
Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer.
Shipment Confirmation & Order Tracking Once your order has shipped, you will receive a shipment confirmation email with your tracking number. Tracking information may take 24–48 hours to become active.
Customs, Duties & Taxes North Fleece is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages North Fleece is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us For any shipping-related questions, please contact us through our website.